Privacy Policy
1. Information We Collect
When you visit the Site or make a purchase, we collect certain personal information to ensure smooth transactions and a personalized shopping experience. The information we collect includes:- Personal Information: Name, email address, billing and shipping addresses, payment information (such as credit card details), and phone number.
- Order Information: Products you purchase, your order history, and communication regarding your orders.
- Device Information: IP address, browser type, time zone, and some of the cookies installed on your device.
2. How We Use Your Information
We use the collected data to:
- Process and fulfill your orders.
- Communicate with you about your order or inquiries.
- Provide customer support.
- Improve our Site's performance and your shopping experience.
- Prevent fraud and secure your personal information.
- Comply with legal obligations.
3. Sharing Your Information
We share your personal information with third parties to help us process your orders and run the Site. These include:
- Shopify: Our e-commerce platform that processes and stores data related to your orders.
- Payment Processors: Payment gateways (e.g., PayPal, credit card processors) to handle your transactions.
- Shipping Providers: For delivering your orders to your specified address.
We do not sell or rent your personal information to third parties.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example, we retain order information for tax and accounting purposes.5. Cookies
Our Site uses cookies to collect information about your browsing behavior, enhance user experience, and optimize the Site’s functionality. You can control cookie preferences through your browser settings.6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:- Accessing the data we hold about you.
- Requesting corrections to inaccurate or incomplete data.
- Deleting your personal information, unless required for legal purposes.
- Opting out of marketing communications by following the "unsubscribe" link in our emails.
7. Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.8. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page.10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:Volt & Vibe
Seoul, South Korea
Representative: Kyung Pyo Cho
Email: support@voltnvibe.com
Last updated: 10-October-2024